Rapido – A bike taxi aggregator founded by three people, Aravind Sanka, Pavan Guntupalli, and SR Rishikesh in 2015. Two were IIT alumni, and one was from PESU. The company formerly known as the carrier. Currently registered as Roppen Transportation Services Pvt Ltd and operates from Bangalore city.

Rapido (Company Overview)-
- Brand Name – Rapido
- Company Name – Roppen Transportation Services Pvt Ltd
- Founded: 2015
- Founders: Aravind Sanka, Pavan Guntupalli, Rishikesh SR
- Headquarters: Bengaluru, Karnataka, India
- Industry: Transportation, Mobility, Logistics
- Services Offered: Bike Taxi, Auto-Rickshaw Booking, Rapido Local (Parcel Delivery)
- App Availability: Android & iOS
- Website – https://www.rapido.bike
Rapido Key Services –
1. Rapido Bike Taxi
- Two-wheeler taxi service for quick & cost-effective travel
- Operates in 100+ Indian cities
- Targeted at daily commuters, college students, and office-goers
- Provides helmets, sanitization, and insurance coverage
2. Rapido Auto
- Auto-rickshaw booking service via the app
- Offers upfront pricing, live tracking & verified drivers
3. Rapido Local (Delivery Service)
- Hyperlocal delivery of parcels, documents, and small items
- Used by businesses & individuals for last-mile logistics
4. Ownly – Food delivery Service by Rapido (Pilot Project)
- Focus on a Restaurant-friendly app
- Lower Commission
Rapido – Business Model
- Model Type: Aggregator
- Partners/Drivers: Called “Captains”
- Revenue: Commission-based on each ride or delivery
- Driver Onboarding: Background verification, valid license, two-wheeler
Funding & Investors
- Total Funding Raised: Over $300 million (as of 2024)
- Key Investors:
- WestBridge Capital
- Nexus Venture Partners
- Shell Ventures
- Swiggy (strategic investor)
- TVS Motor Company
- Yamaha Motor Co.
Growth & Market Reach
- Cities Covered: Over 100 Indian cities including Delhi, Bengaluru, Hyderabad, Chennai, Pune, Kolkata, and more
- Users: 10+ million app downloads
- Captains: 1.5+ million registered riders (as of 2024)
Revenue Sources
- Commission on rides
- Delivery charges from Rapido Local
- Subscription plans for Captains (zero-commission rides, support)
- In-app ads & partnerships
Technology & Features
- Emergency SOS button
- GPS-based ride tracking
- Fare estimation and live ride sharing
- Digital payments and wallet integration
- Customer support chat
- Captain rating and feedback system
Regulatory Challenges
- Bike taxis are not legal in some Indian states
- Faced bans in Delhi and Maharashtra at different times
- Advocates for bike-taxi legalization through partnerships and lobbying
Sustainability & Social Impact
- Promotes lower carbon footprint with two-wheelers
- Helps in last-mile mobility where public transport is insufficient
- Employment generation for gig workers
A Look at the Arena: Competitors and Market Dynamics
Rapido operates in a dynamic ecosystem, facing robust competition across various segments:
- Direct Ride-Hailing (Bike & Cab): The most direct rivals are Ola Bike and Uber Moto. While Rapido has historically held a dominant 60-70% market share in the bike-taxi segment, its strategic expansion into cab services, often leveraging a zero-commission model similar to Namma Yatri’s blueprint, is directly challenging the established duopoly of Ola and Uber in the broader ride-hailing space. Rapido aims to replicate its bike-taxi success in the cab segment, with a focus on Hyderabad and other major cities.
- Logistics & Hyperlocal Delivery: In the burgeoning logistics and hyperlocal delivery sector, Rapido competes with established players like Dunzo, Shadowfax, and Porter. Rapido’s “Rapido Local” and “Rapido Courier” services, expanded to over 50 cities by late 2024, are focused on last-mile deliveries for individuals and businesses, including partnerships with e-commerce and quick commerce giants. Porter, having recently achieved unicorn status in 2025, also poses a significant competitive force with its comprehensive range of logistics services.
- Auto Services: The auto-rickshaw aggregation segment sees Rapido going head-to-head with Ola Auto, Namma Yatri, and Jugnoo. Namma Yatri, in particular, has been influential with its driver-centric, zero-commission model, a strategy Rapido has adopted to gain ground in this space. This move has pushed even larger players like Uber to consider similar models to remain competitive.
The Power of Marketing & Branding
Rapido’s success is not just built on operational efficiency but also on a shrewd marketing and branding strategy:
- Star Power: Leveraging the appeal of sports personalities and popular influencers, Rapido has effectively amplified its brand reach and resonated with diverse audiences across India.
- Digital Prowess: The company is renowned for its quirky and engaging digital marketing campaigns and active social media presence. This approach helps Rapido connect with its tech-savvy user base and maintain a strong brand recall.
- Core Value Proposition: At its heart, Rapido consistently emphasizes safety, affordability, and convenience. These pillars form the core of its customer promise, attracting a wide demographic, especially in Tier 2 and Tier 3 cities where cost-effective and accessible transportation is paramount.
Charting the Course: Future Outlook (as of 2025)
Rapido’s vision for the future is ambitious and multifaceted, focusing on growth, sustainability, and technological integration:
- Electric Fleet Expansion: Aligning with India’s green mobility initiatives, Rapido is actively expanding its fleet with electric two-wheelers. This includes a significant partnership with IndoFast Energy to deploy 10,000 Piaggio electric autos equipped with swappable battery technology across India over the next two years, with a goal for 20% of daily rides to be electric-powered. Pilot projects in major urban centers like Delhi, Hyderabad, and Bengaluru are already underway.
- Deep Integration with Swiggy: Rapido is strengthening its ties with Swiggy for hyperlocal delivery, indicating a strategic deepening of its presence in the quick commerce and delivery segment. While currently providing logistics support to Swiggy, Rapido is also exploring its own independent food delivery venture to challenge the existing duopoly.
- EV and Green Mobility Pilots: Beyond electric two-wheelers, Rapido is actively engaging in pilot projects in the broader EV and green mobility space, showcasing its commitment to sustainable transportation solutions for India’s urban future. The new Motor Vehicle Aggregator Guidelines 2025, which formalize the aggregation of non-transport motorcycles for passenger journeys, are expected to further boost such initiatives.
- Exploring International Markets: With a strong foothold in India, Rapido is strategically exploring opportunities for international expansion, particularly in Southeast Asia. This move would signify a significant step in Rapido’s journey to become a global urban mobility player.
Rapido’s journey in 2025 is marked by aggressive expansion, strategic diversification, and a clear focus on sustainable and tech-driven mobility solutions. While competition remains fierce, Rapido’s commitment to innovation and customer-centricity positions it strongly to continue shaping the future of urban transportation in India and potentially beyond.