LG Electronics India – All About Its Remarkable Journey (2025)

LG Electronics India Pvt. Ltd. is the Indian subsidiary of the South Korean multinational corporation LG Electronics Inc. Established in 1997, the company is a major player in India’s consumer electronics and home appliances market, operating large-scale manufacturing facilities and an extensive retail and service network.

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History

LG Electronics entered India in 1997 by setting up its first factory in Greater Noida, Uttar Pradesh. A second plant was later opened in Pune, Maharashtra, expanding production of appliances and televisions.

In 2025, LG began construction of a third facility at Sri City, Andhra Pradesh, intended to enhance production capacity for both the domestic market and exports. The plant is expected to become operational in 2026.

Operations

LG India’s portfolio covers:

Home Appliances: refrigerators, washing machines, microwaves, dishwashers, water purifiers.
Air Solutions: residential and commercial air-conditioners, air purifiers, HVAC systems.
Home Entertainment: OLED and LCD televisions, soundbars, home audio.
Commercial Solutions: digital signage, commercial displays, and business-to-business air solutions.

The company also supports after-sales through a nationwide service and distribution network.

Manufacturing Facilities

Greater Noida Plant (Uttar Pradesh) – Flagship manufacturing hub (since 1997).
Pune Plant (Maharashtra) – Focused on appliances and regional supply.
Sri City Plant (Andhra Pradesh) – Under construction since 2025, aimed at domestic and export production.

Leadership

As of 2025, LG Electronics India is led by:

Hong Ju Jeon – Managing Director (since January 2023).
Daehyun (Dae-Hyung) Song – Board Member.
Dongmyung Seo – Board Member.
Santosh Kumar Mohanty – Board Member.
Promila Bhardwaj – Board Member.
Ramesh Ramachandran Nair – Board Member.

Financial Performance

LG Electronics India is one of the largest subsidiaries of LG globally. In 2024, the subsidiary reported double-digit revenue growth, with premium televisions, energy-efficient appliances, and air-conditioners driving sales. The company is positioning India as a manufacturing and export hub in line with the Make in India initiative.

IPO Plans

In 2025, LG Electronics considered an initial public offering (IPO) for its Indian subsidiary. The plan was delayed due to volatile market conditions, though the company indicated continued interest in pursuing a listing in the future.

Business Analysis

Strengths

Strong brand reputation and market presence.
Wide product range across B2C and B2B segments.
Expanding domestic manufacturing capacity.

Weaknesses

High competition in mass-market appliances.
Dependence on parent company’s strategic decisions.

Opportunities

Premium appliances and smart home adoption.
Export potential via Sri City facility.
Growth in B2B digital signage and air solutions.

Threats

Competitive pressures from Samsung, Whirlpool, Haier, and local brands.
Market volatility affecting IPO and expansion plans.
Regulatory and tariff-related risks.

Contact Information

For inquiries, support, or corporate communication, LG Electronics India Pvt. Ltd. can be reached at its corporate headquarters in Greater Noida, Uttar Pradesh. The company operates a dedicated customer care helpline 1800-315-9999 (toll-free) and 1800-180-9999, available across India. Consumers may also connect via email at corporate@lge.com or access product support and warranty services through the official website www.lg.com/in. Regional offices are located in major cities including New Delhi, Mumbai, Bengaluru, Chennai, and Kolkata. LG India also maintains a strong presence across social media platforms such as Facebook, Twitter, Instagram, and LinkedIn for customer engagement.

Contact Information

Corporate Office (Headquarters):
LG Electronics India Pvt. Ltd.
A Wing, D-3, District Centre,
Saket, New Delhi – 110017, India

Manufacturing Plants:

Greater Noida, Uttar Pradesh
Pune, Maharashtra
Sri City, Andhra Pradesh (under construction, expected 2026)

Customer Care:

Toll-Free Numbers: 1800-315-9999, 1800-180-9999
Email: corporate@lge.com
Website: www.lg.com/in

Regional Offices:
Located in major cities including New Delhi, Mumbai, Bengaluru, Chennai, Hyderabad, and Kolkata to handle sales, service, and partner relations.

Social Media:
LG India engages customers through verified accounts on Facebook, Instagram, Twitter (X), YouTube, and LinkedIn, offering product updates, promotions, and service support.

Additional Information:
LG India provides warranty support, service booking, and product registration via its website and LG ThinQ app. The company also runs CSR initiatives in education, healthcare, and environmental sustainability across India.