
Bharti Airtel
- Founded: July 7, 1995
- Headquarters: New Delhi, India
- Founder: Sunil Bharti Mittal
- Chairman: Sunil Bharti Mittal
- Managing Director & CEO (India & South Asia): Gopal Vittal
- Global CEO (Airtel Africa): Segun Ogunsanya
- Employees: ~20,000+ (as of 2023)
- Website – www.airtel.in
Here’s a unique and original write-up of Airtel Business with all exclusive details, formatted for clarity and professional use:
📌 Airtel Business – Comprehensive Overview
Brand Division: Airtel Business
Parent Company: Bharti Airtel Limited
Launched: Early 2000s | Strategic digital pivot: 2017 onwards
Headquarters: New Delhi, India
Global Presence: 18+ countries across Asia, Africa, Europe, and North America
Leadership:
- Gopal Vittal – MD & CEO (India & South Asia)
- Ajay Chitkara – Director & CEO, Airtel Business
- Segun Ogunsanya – CEO, Airtel Africa
🧭 Core Identity & Mission
Airtel Business is Bharti Airtel’s B2B powerhouse, delivering cutting-edge digital communication, cloud infrastructure, and intelligent connectivity to global enterprises, governments, MSMEs, and startups. With a focus on security-first, cloud-smart, and IoT-enabled transformation, Airtel Business is not just connecting businesses—it’s future-proofing them.
🔧 Key Services & Solutions
1. Next-Gen Connectivity
- Fiber, MPLS, SD-WAN, IP-VPN
- India’s largest private network across 400,000+ route kilometers
- 10+ global submarine cable systems
2. Enterprise Mobility & IoT
- Deployed over 20 million IoT devices across auto, smart cities, logistics, utilities, etc.
- Solutions include connected vehicles, smart meters, and real-time tracking
3. Cloud & Data Center Solutions
- Cloud portfolio via Nxtra by Airtel
- 12 hyperscale and 120+ edge data centers in India
- AI-powered data center (first in India) launched in 2024
4. Cybersecurity & Zero Trust Architecture
- Airtel Secure platform with Zscaler integration
- Offers endpoint protection, cloud security, managed firewalls, and SOC-as-a-Service
- Unique managed Zero Trust Digital Internet service launched in 2024
5. Communication Platforms (CPaaS)
- Airtel IQ: Unified platform for voice, messaging, video, call masking, and APIs
- Used by e-commerce giants, fintechs, healthcare, and EdTechs for seamless customer interaction
6. Private 5G for Enterprises
- Fully managed Private 5G networks for Industry 4.0
- Example: Powered automation at a 165-acre manufacturing plant in Pune with 99.9% uptime and <25 ms latency
🌍 Scale & Customer Segments
- Serving:
✔ 1,200+ Global Enterprises
✔ 2,000+ Indian Corporates & Public Sector Units
✔ 1 Million+ MSMEs & Startups - Key Verticals: BFSI, Manufacturing, Healthcare, IT/ITES, Education, Logistics, Government
📊 Recent Growth & Strategic Shifts
FY25 (Oct–Dec 2024 Highlights):
- Revenue: ₹5,650 crore (8.7% YoY growth)
- EBITDA Margin: 55.1%
- ARPU: ₹245 (up from ₹208 in FY24)
- Data Usage per Customer: 24.5 GB/month
- Capex Focus: ₹2,500+ crore for cloud, security, and data infra
Strategic Moves:
- Exited low-margin voice/SMS business
- Prioritizing cloud, IoT, and cybersecurity as growth levers
- Launched India’s first AI-powered data center
- Partnered with SpaceX Starlink to enable remote enterprise internet connectivity
🌱 Sustainability & ESG Leadership
- 28,000+ solarized towers
- AI-optimized energy operations
- Reduced carbon footprint via green energy procurement and climate-conscious infrastructure
🧠 Innovation Edge
- Pioneered AI-based cooling and energy management in data centers
- First telco in India to offer fully managed Zero Trust architecture for SMEs
- Built a satellite + terrestrial hybrid stack with Starlink to reach India’s remotest corners
- Launching Cloud Marketplace in 2025 for one-stop digital infra & tools
💼 Why Airtel Business? – Unique Differentiators
Feature | What Makes It Unique |
---|---|
Scale | Among top 3 enterprise connectivity providers in Asia |
Innovation | First AI-powered data center + Zero Trust rollout |
Flexibility | Modular CPaaS, IoT, and managed cloud packages |
Reach | Only Indian provider with pan-African and SEA enterprise coverage |
ESG | 28K solarized sites, AI in energy ops, rural focus |
Revenue Diversity | Shift from legacy to digital-first B2B stack |
🔗 Website:
👉 https://www.airtel.in/business
👉 https://www.nxtra.in (for data center services)
About Airtel Business
Empowering Enterprises. Enabling the Future.
Airtel Business is the enterprise division of Bharti Airtel, one of the world’s leading integrated telecommunications companies. With a commitment to innovation, security, and scale, Bharti Airtel Business delivers next-generation digital infrastructure and communication solutions to enterprises, governments, MSMEs, and startups across the globe.
We understand that in today’s hyperconnected, data-driven world, businesses need more than just connectivity — they need intelligent, secure, and agile digital ecosystems. That’s why Bharti Airtel Business offers a full suite of services ranging from high-speed connectivity and cloud solutions to IoT, cybersecurity, and 5G-powered enterprise networks.
Our Purpose
To enable digital transformation for businesses of all sizes by delivering secure, scalable, and smart solutions that drive efficiency, innovation, and growth.
What We Offer
- Intelligent Connectivity – India’s largest fiber backbone with MPLS, SD-WAN, and global IP network
- Cloud & Data Center Services – Nxtra by Airtel: 12 hyperscale and 120+ edge data centers powered by AI and sustainability
- IoT & Enterprise Mobility – Over 20 million connected devices, powering smart factories, logistics, vehicles, and utilities
- CPaaS & Digital Platforms – Airtel IQ: A complete communication stack including voice, video, messaging, and APIs
- Cybersecurity & Zero Trust – Airtel Secure: Managed cybersecurity, SOC-as-a-service, and Zscaler-powered Zero Trust Digital Internet
- Private 5G & Industry 4.0 – Fully managed 5G networks for automation, real-time analytics, and ultra-low-latency operations
Our Scale & Reach
- Serving: 1,200+ global enterprises | 2,000+ Indian corporates & PSUs | 1M+ MSMEs
- Operating across: 18+ countries in Asia and Africa
- Global Network: 400,000+ route km of fiber | 34 submarine cables | 10+ global PoPs
- Partners: Microsoft, Google Cloud, AWS, Zscaler, Cisco, Nokia, and more
Bharti Airtel What Makes Us Different
- AI-Powered Infrastructure: India’s first AI-integrated data centers for efficiency and uptime
- Zero Trust Security: End-to-end cyber resilience for businesses of all sizes
- Satellite + Terrestrial Connectivity: Enabling remote business operations via Starlink partnership
- Sustainability First: 28,000+ solarized towers and AI-driven energy optimization
- Future-Ready Vision: Transitioning from telco to techco, enabling the digital economy
Our Vision
To be the digital backbone of every business – driving smarter enterprises, safer infrastructure, and a connected future for all.
Get in Touch
📍 Head Office: Bharti Crescent, 1 Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110070
🌐 Website: www.airtel.in/business
📧 Corporate Inquiries: airtelbusiness@airtel.com
Contact Us – Airtel Business
We’re here to help your business stay connected, secure, and ahead of the curve. Whether you’re a large enterprise, government organization, startup, or MSME, Airtel Business offers personalized support and tailored solutions to meet your needs.
📞 Customer Support & Sales Inquiries
India (Toll-Free):
📱 1800-103-0405 (Available 24×7)
📧 Email: business@airtel.com
International Business Queries:
🌐 Email: globalbusiness@airtel.com
Enterprise Sales & Partnerships:
📧 connect.enterprise@airtel.com
📞 +91-11-46666100 (Head Office Line)
🏢 Head Office Address
Bharti Airtel Limited
Airtel Center,
Plot No. 16, Udyog Vihar,
Phase-IV, Gurugram – 122015,
Haryana, India
Alternate Registered Office:
Bharti Crescent,
1, Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi – 110070, India
🌍 Global Presence
Serving 18+ countries across Asia and Africa
📍 Regional Offices in:
- Mumbai
- Bangalore
- Chennai
- Hyderabad
- Singapore
- Nairobi
- Dubai
- London
🖥️ Online Support & Resources
📲 Connect With Us Online
- LinkedIn: Airtel Business on LinkedIn
- Twitter (X): @airtelnews
- YouTube: Airtel India Channel