Bharti Airtel – All about India Telecom

Airtel

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📌 Airtel Business – Comprehensive Overview

Brand Division: Airtel Business
Parent Company: Bharti Airtel Limited
Launched: Early 2000s | Strategic digital pivot: 2017 onwards
Headquarters: New Delhi, India
Global Presence: 18+ countries across Asia, Africa, Europe, and North America
Leadership:

  • Gopal Vittal – MD & CEO (India & South Asia)
  • Ajay Chitkara – Director & CEO, Airtel Business
  • Segun Ogunsanya – CEO, Airtel Africa

🧭 Core Identity & Mission

Airtel Business is Bharti Airtel’s B2B powerhouse, delivering cutting-edge digital communication, cloud infrastructure, and intelligent connectivity to global enterprises, governments, MSMEs, and startups. With a focus on security-first, cloud-smart, and IoT-enabled transformation, Airtel Business is not just connecting businesses—it’s future-proofing them.


🔧 Key Services & Solutions

1. Next-Gen Connectivity

  • Fiber, MPLS, SD-WAN, IP-VPN
  • India’s largest private network across 400,000+ route kilometers
  • 10+ global submarine cable systems

2. Enterprise Mobility & IoT

  • Deployed over 20 million IoT devices across auto, smart cities, logistics, utilities, etc.
  • Solutions include connected vehicles, smart meters, and real-time tracking

3. Cloud & Data Center Solutions

  • Cloud portfolio via Nxtra by Airtel
  • 12 hyperscale and 120+ edge data centers in India
  • AI-powered data center (first in India) launched in 2024

4. Cybersecurity & Zero Trust Architecture

  • Airtel Secure platform with Zscaler integration
  • Offers endpoint protection, cloud security, managed firewalls, and SOC-as-a-Service
  • Unique managed Zero Trust Digital Internet service launched in 2024

5. Communication Platforms (CPaaS)

  • Airtel IQ: Unified platform for voice, messaging, video, call masking, and APIs
  • Used by e-commerce giants, fintechs, healthcare, and EdTechs for seamless customer interaction

6. Private 5G for Enterprises

  • Fully managed Private 5G networks for Industry 4.0
  • Example: Powered automation at a 165-acre manufacturing plant in Pune with 99.9% uptime and <25 ms latency

🌍 Scale & Customer Segments

  • Serving:
    1,200+ Global Enterprises
    2,000+ Indian Corporates & Public Sector Units
    1 Million+ MSMEs & Startups
  • Key Verticals: BFSI, Manufacturing, Healthcare, IT/ITES, Education, Logistics, Government

📊 Recent Growth & Strategic Shifts

FY25 (Oct–Dec 2024 Highlights):

  • Revenue: ₹5,650 crore (8.7% YoY growth)
  • EBITDA Margin: 55.1%
  • ARPU: ₹245 (up from ₹208 in FY24)
  • Data Usage per Customer: 24.5 GB/month
  • Capex Focus: ₹2,500+ crore for cloud, security, and data infra

Strategic Moves:

  • Exited low-margin voice/SMS business
  • Prioritizing cloud, IoT, and cybersecurity as growth levers
  • Launched India’s first AI-powered data center
  • Partnered with SpaceX Starlink to enable remote enterprise internet connectivity

🌱 Sustainability & ESG Leadership

  • 28,000+ solarized towers
  • AI-optimized energy operations
  • Reduced carbon footprint via green energy procurement and climate-conscious infrastructure

🧠 Innovation Edge

  • Pioneered AI-based cooling and energy management in data centers
  • First telco in India to offer fully managed Zero Trust architecture for SMEs
  • Built a satellite + terrestrial hybrid stack with Starlink to reach India’s remotest corners
  • Launching Cloud Marketplace in 2025 for one-stop digital infra & tools

💼 Why Airtel Business? – Unique Differentiators

FeatureWhat Makes It Unique
ScaleAmong top 3 enterprise connectivity providers in Asia
InnovationFirst AI-powered data center + Zero Trust rollout
FlexibilityModular CPaaS, IoT, and managed cloud packages
ReachOnly Indian provider with pan-African and SEA enterprise coverage
ESG28K solarized sites, AI in energy ops, rural focus
Revenue DiversityShift from legacy to digital-first B2B stack

🔗 Website:

👉 https://www.airtel.in/business
👉 https://www.nxtra.in (for data center services)


About Airtel Business

Empowering Enterprises. Enabling the Future.

Airtel Business is the enterprise division of Bharti Airtel, one of the world’s leading integrated telecommunications companies. With a commitment to innovation, security, and scale, Bharti Airtel Business delivers next-generation digital infrastructure and communication solutions to enterprises, governments, MSMEs, and startups across the globe.

We understand that in today’s hyperconnected, data-driven world, businesses need more than just connectivity — they need intelligent, secure, and agile digital ecosystems. That’s why Bharti Airtel Business offers a full suite of services ranging from high-speed connectivity and cloud solutions to IoT, cybersecurity, and 5G-powered enterprise networks.


Our Purpose

To enable digital transformation for businesses of all sizes by delivering secure, scalable, and smart solutions that drive efficiency, innovation, and growth.


What We Offer

  • Intelligent Connectivity – India’s largest fiber backbone with MPLS, SD-WAN, and global IP network
  • Cloud & Data Center Services – Nxtra by Airtel: 12 hyperscale and 120+ edge data centers powered by AI and sustainability
  • IoT & Enterprise Mobility – Over 20 million connected devices, powering smart factories, logistics, vehicles, and utilities
  • CPaaS & Digital Platforms – Airtel IQ: A complete communication stack including voice, video, messaging, and APIs
  • Cybersecurity & Zero Trust – Airtel Secure: Managed cybersecurity, SOC-as-a-service, and Zscaler-powered Zero Trust Digital Internet
  • Private 5G & Industry 4.0 – Fully managed 5G networks for automation, real-time analytics, and ultra-low-latency operations

Our Scale & Reach

  • Serving: 1,200+ global enterprises | 2,000+ Indian corporates & PSUs | 1M+ MSMEs
  • Operating across: 18+ countries in Asia and Africa
  • Global Network: 400,000+ route km of fiber | 34 submarine cables | 10+ global PoPs
  • Partners: Microsoft, Google Cloud, AWS, Zscaler, Cisco, Nokia, and more

Bharti Airtel What Makes Us Different

  • AI-Powered Infrastructure: India’s first AI-integrated data centers for efficiency and uptime
  • Zero Trust Security: End-to-end cyber resilience for businesses of all sizes
  • Satellite + Terrestrial Connectivity: Enabling remote business operations via Starlink partnership
  • Sustainability First: 28,000+ solarized towers and AI-driven energy optimization
  • Future-Ready Vision: Transitioning from telco to techco, enabling the digital economy

Our Vision

To be the digital backbone of every business – driving smarter enterprises, safer infrastructure, and a connected future for all.


Get in Touch

📍 Head Office: Bharti Crescent, 1 Nelson Mandela Road, Vasant Kunj, Phase II, New Delhi – 110070
🌐 Website: www.airtel.in/business
📧 Corporate Inquiries: airtelbusiness@airtel.com


Contact Us – Airtel Business

We’re here to help your business stay connected, secure, and ahead of the curve. Whether you’re a large enterprise, government organization, startup, or MSME, Airtel Business offers personalized support and tailored solutions to meet your needs.


📞 Customer Support & Sales Inquiries

India (Toll-Free):
📱 1800-103-0405 (Available 24×7)
📧 Email: business@airtel.com

International Business Queries:
🌐 Email: globalbusiness@airtel.com

Enterprise Sales & Partnerships:
📧 connect.enterprise@airtel.com
📞 +91-11-46666100 (Head Office Line)


🏢 Head Office Address

Bharti Airtel Limited
Airtel Center,
Plot No. 16, Udyog Vihar,
Phase-IV, Gurugram – 122015,
Haryana, India

Alternate Registered Office:
Bharti Crescent,
1, Nelson Mandela Road,
Vasant Kunj, Phase II,
New Delhi – 110070, India


🌍 Global Presence

Serving 18+ countries across Asia and Africa
📍 Regional Offices in:

  • Mumbai
  • Bangalore
  • Chennai
  • Hyderabad
  • Singapore
  • Nairobi
  • Dubai
  • London

🖥️ Online Support & Resources


📲 Connect With Us Online

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